Quarrystone House Policies

Reservations:

We require a major credit card when booking a reservation, we do not process any deposit, this simply holds and confirms your reservation.  There is a two-night minimum on weekends, April through to October, and on all holiday weekends. Single nights are sometimes available depending upon how bookings are made, so please phone to check availability. A full three-course gourmet country breakfast is included in the room rate and a continental option is also available for those who wish to sleep in!

Cancellations:

There is a 10 day cancellation policy. This means that there will be no charge if the reservation is cancelled 10 days prior to the scheduled date of arrival. A reservation that is cancelled within the 10 days will have a charge of one night’s room rate. “No Shows”, or cancellations with 24 hours of arrival, will be liable for their entire reservation. No refunds for early check out.

Payment:

We accept Cash, Visa, Mastercard, American Express, Diners and Debit. Federal Goods and Services Tax (GST) of 5% applies to all charges as well as the 8% Provincial Tax and new regional 2% Hospitality Marketing Tax. Non-Residents of Canada may claim back GST and will need Quarrystone Houses GST number, please ask at check-out.

Check in/Check out:

Check-in time is between 3:00pm and 6:00pm, if you need an earlier or later check-in, please phone in advance to make arrangements. Check-out is 11:00am

Children and Extra Guests:

Children 2 years and under are free, 3 years to 12 years are $25.00 extra per night, 13 and over are $50.00 extra per night. We have high chairs, boosters, a play pen, and roll-away cots at no additional charge. Please request upon booking, so we can have them ready for you. Babysitting services are no longer available.

Pets:

Pets are accepted upon approval at a charge of $25.00 per night per pet.  Please contact us for pet approval prior to booking.  Resident Quarrystone pets are April Rain our 34 year old horse, Rosie our cow and Bourbon her calf, Charlie our dog, our heard of sheep and lambs, cats Yeti and Sebastian, none of which occupy guest rooms!

Dietary Restrictions:

Please let us know at the time of booking if you have any allergies or dislikes, and if there are any specific dietary restrictions. We have 20 years of experience in the restaurant business and can accommodate all requests.

Smoking:

Smoking is permitted strictly outdoors only, away from other guests and open windows. Please ask for an ashtray. Salt Spring is a very dry island and has an extreme fire hazard in the summer months. Please, take care.

Parking:

There is ample parking in front of the B&B house with automatic light sensors for your convenience, if you arrive after dark. The gate is electric and will open automatically. Drive up in front of it and the gate will slowly open. There is no charge for parking.

WiFi:

WiFi is provided for free for guests.